The incessant growth and transformation in the Information and Communications Technology (ICT) industry presents many challenges to companies operating in this space, as they struggle to remain relevant and competitive in such a highly dynamic environment. Some of these challenges include the widening gap between required ICT skills and the repository of qualified human capital, dealing with increasingly burdensome global regulations and keeping pace with rapidly changing technologies.
To remain successful, these companies need to focus on their core competencies, such as marketing, innovation, and the ability to shape evolving technologies that are radically changing the way people live, work and communicate. These include areas such as cloud computing, the internet of things (IOT), big data analytics, social technologies, cyber security, advanced robotics, virtual and augmented reality, 3-D printing and artificial intelligence.
MENTOR helps organizations in the ICT industry to sharpen their competitive edge by guiding them on how to develop and implement effective strategies, adapt business models to accommodate changing customer demands, identify necessary change in organization and culture, and identify and develop required skills at different levels of the organization.
Our experience in the ICT industry covers areas such as formulation of business strategy, business and operating models, organizational development and building a service excellence culture.