Training programs for banks
Comprehensive training solutions designed for the banking industry
Investing in future bankers
Our training programs help banks harness the internal capabilities of teams, tackle everyday challenges and gain a stronger footing in the market.
- Build management & leadership skills
- Understand economic & market structures
- Understand digital transformation
- Detect fraud & improve compliance
- Enrich customer relationships & experiences
- Boost sales & cross-selling skills
- Build product & process knowledge
- Improve branch management & teamwork
built for banks
We create programs that support learning and development teams in banks through a comprehensive offering of specialized programs.
1. Function-based programs
Our programs mirror the diverse technical skills required to carry out the various functions within banks.
2. Role-specific training
We offer courses that address the individual learning requirements of employees, managers and executive leadership.
3. Specialized trainers
Our certified trainers possess specialized expertise, finance industry work experience, and a solid track record in training for banks.
Challenges in growing talent
Talent development in the banking sector is a highly complex function that has to contend with various challenges. These include tough market competition, technological disruption, large workforces with varying learning needs, regular onboarding of entry-level staff, and strict compliance with nationalization quotas and regulatory training requirements.
All of these factors make the ongoing activities in talent development a considerable mission to achieve. Our training programs are designed to help learning and development teams meet their objectives with minimal hassle.
Examples from our bank training programs
- Building high performance bank branches
- Wealth management
- Selling and cross-selling to retail customers
- Selling and cross-selling treasury solutions
- Creating a positive customer experience
- Retail credit process and risks
- Implications of cryptocurrencies
- Teller, CSR and helpdesk essential skills
- Detecting banknote fraud
- Corporate governance and ethical policies
Examples of our work
Highlights of our partnership with our banking clients
- Developing technical and behavioral competency framework for all job roles in one bank.
- Managing a mentoring program for new joiners to accelerate integration and reduce turnover.
- Designing animated e-learning games on performance management and AML.
- Developing manuals on products, systems, and policies and procedures, to empower internal trainers.
- Developing a talent and learning management system to automate and centralize activities.
- Creating an online portal for employees covering the bank's product portfolio.
- Running strength-based training for branch managers, to boost leadership skills and motivation.
- Providing an in-house learning specialist team to facilitate training management and reporting.
Different training solutions for our bank partners
Building technical competencies for the broad spectrum of bank functions and roles through a comprehensive portfolio of workshops and e-learning courses.
Supporting the implementation of new systems through hands-on workshop training, and in-depth manuals with step-by-step guides, process flowcharts and screenshots.
'Train the Trainer' programs, and development of course material and training kits needed for the management of internal training academies in banks.